FAQs
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Unfortunately, ebooks are non-refundable. Due to the nature of digital products, once an ebook has been downloaded or accessed, we cannot offer refunds. We encourage you to read the product description and reviews carefully before making a purchase.
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Refunds for courses are only available if requested within 7 days of purchase, and before you have completed 10% of the course content. Once 10% or more of the course has been completed, or if the 7-day window has passed, refunds are no longer eligible. We highly recommend reviewing the course outline and preview materials to ensure the course aligns with your needs before purchasing.
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To request a refund, please contact our support team within 7 days of purchase and ensure you have completed less than 10% of the course. Include your order number and a brief explanation for the refund request. Eligible refunds will be processed within 5-7 business days. Refunds cannot be issued after the 7-day period or if more than 10% of the course has been completed.
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If you’ve made a purchase by mistake, please contact us immediately. While ebooks are non-refundable, we may be able to assist you in exchanging a course for another one, provided you have not completed more than 10% of the content.
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No, course access cannot be transferred to another person. All courses are tied to the original purchaser’s account and are intended for individual use only. This policy ensures the integrity of our courses and protects the rights of content creators.
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If you encounter any technical difficulties, please reach out to our support team. We’ll do our best to resolve the issue promptly. Please note that technical issues do not qualify for a refund unless we are unable to resolve them.
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Our refund policy is firm to ensure fairness for all customers. However, if you believe your situation warrants special consideration, please contact us, and we will review your case on an individual basis.
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If you have any other questions or need further assistance, feel free to reach out to our customer support team. We’re here to help!